audience analysis

Analyzing stakeholders helps me find my audience, modes of communication, and client information. Plus this approach helps me make better content that is easier to use.
editing & research
Editing and Research go hand in hand when I develop my content. Validation or getting the correct information in the right place and the right time requires I perform due diligence and research activities.

professional standards

Many standards come to bear on my work. It is my mission to make sure that the content I write follows rules for syntax, diction and usage. Saying a lot with just a few words is something I strive to do.